Privacy Policy

Date: [2023.04.15]

1. Information about the collection of personal data

1.1 Personal data

In the following, we will inform you about the processing of personal data when using our website. Personal data are all data that may relate to you personally, such as name, address, e-mail address, user behaviour. In this way, we would like to inform you about our processing procedures and at the same time comply with our legal obligations, in particular those of the EU General Data Protection Regulation (GDPR).

1.2 Data Controller

According to the data controller of Art. 4 (7) GDPR is [ZIYOFEIXIANG LLC SUSAN KRISHA MD MBRWEI WANG 1312 17TH STREET UNIT 217DENVER, Co 80202, service@divfinery.com].

2. Processing of personal data when visiting our website

When using this website for informational purposes, i.e. only viewing it without registering and without providing us with any other information, we process the personal data that your browser transmits to our server. The data described below are technically necessary for us to present our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is art. 6 (1)f GDPR:

(1) IP address

(B) Date and time of request

(C) Request content (accessed pages)

(D) Amount of data transferred in each case

(E) browser

3. Further functions and offers on our website

3.1 Overview of various offers

In addition to the purely informational use of our website, we offer various services that may be of interest to you (e.g. registering an account, purchasing goods), we also use other functions to facilitate sales (e.g. payment method selection) and to analyze or market our , which are described in more detail in Sections 4 and 5 below. For this purpose, you generally have to provide further personal data and/or we process such further data for us to perform the respective service. The above data processing principles apply to all data processing purposes described here.

3.2 Use of external service providers

In some cases, we use external service providers to process your data (e.g. payment service providers, shipping companies, see sections 5 and 6 below for more information on these). These service providers are carefully selected by us, bound by our instructions and regularly monitored.

3.3 Further Third Party Involvement

Furthermore, if we participate in promotions, competitions, contracts or similar services with our partners, we may pass on your personal data to third parties not mentioned in this privacy policy. Depending on the service, your data may also be collected by the partner under their own responsibility. You will receive more detailed information when you provide the data or in the description of the corresponding offer.

3.4 Third parties outside the EEA

If our service provider or partner is located in a country outside the European Economic Area (EEA), we will inform you of the consequences of this in the quotation description.

4. Processing of personal data when you contact us or register an account with us

When you contact us via e-mail or contact form, the data you provide (your e-mail address, name and phone number, if applicable) will be stored by us in order to answer your question. When you register for a customer account with us, we only collect information that you voluntarily share with us. This data may include, for example:

(A) Your first and last name and, as the case may be, your title or username

(B) Login data: your e-mail address and a password of your own choice

(C) Your contact details, such as your name, postal address, telephone number, fax number, email address

(D) any further information you may share with us about yourself and your interests

5. Processing of personal data when you shop with us

5.1 Shopping information

If you order an item from our online store, we collect your shopping data. Depending on the purchase type and processing status, Purchase Data may include the following information:

(A) Details of purchased items (name, price, model, etc.)

(B) order number

(C) Shipping and billing addresses

(D) Delivery and payment status, such as “Completed” or “Dispatched”

(E) Purchase-related messages and communications (such as complaints and messages to customer service)

(F) return status, e.g. “in progress”

(G) Information about service providers (such as shipment numbers for parcel services)

5.2 Payment Details

We offer you a variety of payment methods – especially [credit card], [PayPal]. We collect the payment details you share to execute the payment. We receive further payment details from external payment service providers and credit bureaus with whom we cooperate when executing payments and conducting credit checks. We only forward to our payment service providers the information necessary to process the payment.

to payDetails include:

(A) Billing address

(B) Preferred payment method

(C) IBAN and BIC or Account Number and Classification Code

(D) Credit card information

Payment details also include other information directly related to payment processing and credit checks. For example, if you pay with PayPal, this applies to information used by the external payment service provider for identification, such as your PayPal ID.

5.3 Transmission of outstanding debt data to collection service providers

If the outstanding invoices have not been settled after repeated reminders, we may transfer the data required by the entrusted collection service provider to the collection service provider to collect the arrears. Alternatively, we can sell the debt to a collection service provider who can then file a claim in their own name. Our agencies for collection and collection services are as follows [Please fill in the information of the collection and collection service provider you cooperate with, if not, please delete this paragraph]

Legal basis: The legal basis for the transfer of data within the framework of a commissioned collection service is Art. 6 (1) b GDPR; according to Art. 6 (1) f GDPR, the transfer of data within the framework of the sale of debt.

6. Cookies

6.1 General information about cookies

We may use cookies, tags, web pixels and similar technologies to automatically collect information on our Services. Cookies or tags are bits of code that allow our technology partners to collect information that does not normally directly identify you. Where required by law, we will ask for your consent before using cookies or other tracking technologies. The information in this section describes our use of cookies and your ability to control the use of cookies for advertising-related purposes. As described below, we will not use cookies or similar tracking technologies to process your personal data unless they are strictly necessary cookies or you opt-in, i.e. consent, using the cookie banner or consent manager on our website. You may withdraw your consent or update your preferences at any time by clicking on the “Manage Cookies” link in the footer of the website.

6.2 Cookies.

A cookie is a small web file that a website or its provider transfers to your device’s hard drive through your web browser to enable that website’s or provider’s systems to recognize your browser and remember certain information.

Generally, we use first-party and third-party cookies for the following purposes: to make our services work properly; to provide a safe browsing experience while you are using our services; to collect passive information about your use of our services; to measure how you interact with To interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience.

We use the following types of cookies on our services:

Strictly necessary cookies. These cookies are essential as they enable you to use our services. For example, strictly necessary cookies allow you to access secure areas of our Services. Certain services cannot be provided without these cookies. These cookies do not collect information about you for marketing purposes. These cookies are essential for our services to function properly and cannot be disabled.

Functional cookies. We use functional cookies to remember your choices so that we can customize our services to provide you with enhanced functionality and personalized content. For example, these cookies may be used to remember your name or preferences for our services. We do not use functional cookies to target you with online marketing. While it is possible to disable these cookies, this may result in reduced functionality during your use of our services.

Performance or analytics cookies. These cookies collect passive information about how you use our Services, including the web pages you visit and the links you click. We use the information collected by these cookies to improve and optimize our services. We do not use these cookies to target you with online marketing. You can disable these cookies as described below.

Advertising or targeting cookies. These cookies are used to make advertising messages more relevant to you. They perform functions such as preventing the same advertisement from appearing repeatedly, ensuring that advertisements are displayed correctly for advertisers and, in some cases, selecting advertisements based on your interests. Our third-party advertising partners may use these cookies to build a profile of your interests and serve relevant advertisements on other websites. You can disable these cookies as set out below.

6.3 Your choices

You can manage browser cookies through your browser settings. The “help” function on most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, how to block cookies and when cookies expire. If you block all cookies on your browser, we andThird parties transfer cookies to your browser. However, if you do so, you may need to manually adjust certain preferences each time you visit the site, and certain features and services may not be available.

6.4 Web Pixels.

To understand how successfully our marketing campaigns or other objectives of the Services are performing, we sometimes use a conversion pixel, which fires a small piece of code to tell us when you click a certain button or arrive at a certain page (such as a thank you page) You have completed the process of subscribing to one of our services or completing one of our forms). We also use web pixels to analyze usage patterns of our Services. The use of pixels allows us to record that a particular device, browser or application has visited a particular webpage.

6.5 Analysis.

We may use third-party service providers to monitor and analyze the use of our services. We currently use Google Analytics. Google Analytics is a web analytics service that tracks and reports website traffic. For more information on Google’s privacy practices, please visit the Google Privacy and Terms webpage: https://policies.google.com/privacy?hl=en. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics and is available at: https://tools.google.com/dlpage/gaoptout.

6.6 Behavioral Remarketing [Please keep this paragraph if you use Google Ads, Bing Ads, FB Ads. ]

We also use remarketing services to advertise to you on third-party websites after you visit our Services. For this purpose, visitors are grouped by certain actions on our services, for example, by the duration of their visit. This enables us to understand your preferences and show you personalized advertising, even if you are currently browsing another website that also participates in the Google advertising network.

We use the following tools and services for these purposes:

The Google Ads remarketing service is provided by Google. You may opt-out by visiting the Google Ads settings page: https://www.google.com/settings/ads.

If Google Ads is intended to collect personal data, the data controller will be Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland.

Bing Ads is a service operated by Microsoft Ireland Operations Limited, Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. For more information about how Microsoft handles your information, please read Microsoft’s Privacy Statement at https://privacy.microsoft.com/en-US/. When you visit our website through an advertisement on Bing Ads, a cookie is set on your computer. In addition, our website integrates generic event tracking tags. This is a code that, in combination with a cookie, stores data about website usage, such as the length of time spent on the website, the areas visited and the advertisements used to access the website. Additionally, Microsoft may track your usage patterns across multiple electronic devices through so-called cross-device tracking. The collected information is transferred to a Microsoft server in the United States. If Bing Ads is designed to collect personal data, the cookie banner on our service will provide you with the opportunity to consent to Bing Ads.

Facebook ads. Using Facebook Business Tools, we may show you interest-based advertisements while you are using Facebook. To modify your preferences or to turn off the personalization of ads served by Facebook, in addition to the “Your Choices” section below, you can also visit Facebook’s “Advertising Preferences.” We do not share any of your personal information with Facebook. We may also display advertisements to audiences with characteristics similar to yours. For this purpose, lists of email addresses are hashed irreversibly encrypted and uploaded or transmitted from our website, Facebook matches the hashed data with its own users, generates lookalike audiences and deletes the uploaded lists. We cannot obtain the identity of anyone in our “lookalike” audience unless they choose to click on one of our ads.

6.7 Other Tracking Technologies.

We may also use tracking technologies to collect “clickstream” data such as the domain name that provides your internet access, your device type, the IP address used to connect your computer to the internet, your browser type and version, actions System and platform, average time spent on our website, pages viewed, content searched, duration of visit and other related statistics, and assign unique identifiers to devices or other credentials you use to access the website for the same purpose.

Pages of our website may also use Java scripts, which are snippets of code embedded in various parts of the website and applications to facilitate various operations, including speeding up the refresh of certain functions or monitoring the usage of various online components; entity tags, This is an HTTP code mechanism that allows parts of websites to be stored or “cached”Accelerates website performance in your browser; HTML5 local storage, which allows data from a website to be stored, or “cached,” in your browser so that it can be stored and retrieved in HTML5 pages when the website is revisited.

6.8 Do Not Track.

Certain Internet browsers (such as Internet Explorer, Firefox and Safari) have the ability to transmit a “Do Not Track” or “DNT” signal. Because a uniform standard for “DNT” signals has not yet been adopted, our site does not currently process or respond to “DNT” signals.

6.9 Location Information.

You can adjust your device settings so that no information about your physical location is sent to us or third parties by (a) disabling location services in your device settings; (b) by changing your mobile device or browser settings to Related preferences and permissions, denying certain websites or mobile applications access to location information

7. Data transfer to third parties

7.1 Assignment only as permitted by law

We will only forward your data to the extent permitted by German or European law. We work particularly closely with certain service providers, for example in the field of customer service (such as a hotline service provider), technical service providers (such as operating a computer center) or logistics companies (such as a postal company, such as [Please enter the name of the logistics company]). These service providers generally only process your data on our behalf under special conditions. When we use them to process an order, the service provider can only access your data to the extent and for the time period necessary to provide the relevant service. If you shop with one of our partners, we will forward certain shopping data about you to the partner (such as your name and delivery address) so that the partner can send you the ordered goods.

7.2 Group companies [This paragraph may be deleted if the merchant is not a group company]

Many systems and technologies are shared within the [please enter group name] group. Accordingly, companies in the [insert group name] group need access to your data to comply with our contractual and legal obligations, or to perform their respective functions within the [insert group name] group, and are granted this access.

7.3 Technical service provider

We work with technology service providers to be able to provide our services. These service providers include, for example, [SHOPLINE and please fill in the cooperative technical service provider, if not, delete this paragraph]. If they process your data outside the EU, this may mean that your data is transferred to countries with lower data protection standards than the EU. In such cases, we will ensure that the relevant service provider guarantees an equivalent level of data protection either contractually or otherwise.

7.4 Payment service providers and credit institutions

We offer different payment methods such as prepayment, credit card payment, PayPal payment and payment by invoice. For this purpose, payment data can be transmitted to payment service providers with whom we cooperate. You can find more details about the processing of personal data by payment service providers in their privacy policies:

(A) [Please fill in the cooperative payment service provider and attach a link to its privacy policy]

The service provider we use for credit checks is [Please fill in the name of the credit bureau you work with, if not, please delete this paragraph. ] Its privacy policy can be found here [link to credit bureau privacy policy, if not, this paragraph will be removed].

7.5 Shipping company

(A) We work with external shipping companies (such as [please enter a partner logistics service provider and include a link to its privacy policy]) to deliver orders. These shipping companies receive the following data for the execution of the relevant order:

(B) your name

(C) Your shipping address

(D) If applicable, your postcode (if you wish to have your order delivered to a DHL packing station)]

(E) Your email address (if applicable) (if the carrier wishes to notify you of provisional delivery dates by email)

7.6 Authorities and other third parties

In the event of an official or court decision or for prosecution purposes, we will, if necessary, forward your data to the prosecution or other third parties.

8. Retention and deletion of data

We will store your personal data for as long as necessary for the purposes specified in this privacy statement, in particular to fulfill our contractual and legal obligations. We may also store your personal data for other purposes, including the defense of legal claims, if and as long as we are permitted by law to store your personal data for a particular purpose.

If you close your customer account, we will delete all data we have stored about you. If it is not possible or necessary to completely removeYour data For legal reasons the relevant data will be blocked for further processing. If data is blocked, technical and organizational measures will be used to ensure that only a limited number of employees have access to the relevant data, on a need-to-know basis and only for specific purposes (e.g. in the case of tax audits). Blocking will occur, for example, in In the following cases:

(A) Your order and payment details and possibly other details are generally subject to various legal retention obligations, such as those in Handelsgesetzbuch (HGB – Commercial Code) and Abgabenordnung (AO – Tax Law). We are required by law to retain this data for up to ten years for tax audits and financial audits. Only then can we finally delete the offending data.

(B) Even if your data is not subject to any legal retention obligations, where legally permitted, we may refrain from immediate deletion and instead perform an initial block. This applies in particular in cases where we may require the relevant data for further contractual processing or for prosecution or legal defense (e.g. in the case of a complaint). The decisive criterion for the duration of the blockade is the statutory limitation period. The relevant data will eventually be deleted after the expiry of the relevant limitation period.

The law allows exemptions from erasure if the data are anonymous or pseudonymised, and erasure would preclude or substantially hinder processing for scientific research or statistical purposes.

9. How is my personal data protected?

We use technical and organizational measures to protect our systems. Regarding your order and your customer login, we use SSL encryption (Secure Sockets Layer) to transmit your personal data securely.

10. Your rights

10.1 Your rights as a data controller against us

As the data controller of personal data concerning you, you have the following rights against us:

(A) the right to know,

(B) the right to rectification or deletion,

(C) the right to restrict processing,

(D) the right to object to processing,

(E) Right to data portability.

(F) Right to withdraw consent (if consent is the basis for data processing).

10.2 Information requests

To ensure that your data is not disclosed to third parties during the information request process, please include sufficient identification with your request.

10.3 Withdrawal of Consent.

If you have given consent to the processing of your data, you may withdraw this consent at any time. Such withdrawal affects consent to the processing of your personal data after you have indicated it to us. Your data processing will not be affected until you log out.

10.4 Balance of Interests in Handling Objections

(A) If we process your personal data on the basis of a balance of interests, you may object to the processing. This is the case if processing is not required, in particular for the fulfillment of a contract with you, which we indicate in each case in the description of the functions below. When making such an objection, we will ask you to explain why we should not process your personal data in the way we have already done. If you object, we will review the situation and stop or adjust data processing, or we will provide you with compelling legitimate grounds for us to continue processing.

(B) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. The best way to exercise your advertising objection is to contact us using the contact details provided above.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data. The authority of the supervisory authority depends on the location of the data controller. However, you can contact any data protection authority in any member state of the European Union, in particular the data protection authority where you live, and they will forward your complaint to the competent authority.

11. Changes to this Privacy Policy

Further improvements to our website or changes in legal or regulatory requirements may require changes to this privacy statement. Therefore, we encourage you to re-read this Privacy Statement from time to time.

12. Data Protection Officer

You can contact our Data Protection Officer at [support@divfinery.com]